Your Privacy Is Our Responsibility
Your personal information is completely safe on the 7w77 platform. This policy clearly explains how your information is collected, used, and kept secure.
7w77 ("we", "our", "platform") places the highest importance on the privacy of personal information belonging to users in Bangladesh. This privacy policy tells you — what information we collect, why we collect it, how we use it, and what measures we take to protect your information. By using the 7w77 website or services, you are considered to have accepted the terms of this policy.
Please read this policy carefully. If you have any questions, contact our support team.
What Information We Collect
When you open an account or use services on 7w77, we may collect the following types of information:
A. Information You Provide Directly
- Full name, date of birth, and gender
- Email address and mobile number
- Payment-related information — such as bKash, Nagad, or Rocket account numbers and bank account details
- National ID or passport information (when required for identity verification)
- Any additional information you voluntarily provide
B. Automatically Collected Information
- IP address and device identifier information
- Browser type, operating system, and screen resolution
- Login date, time, and session information
- A log of which pages or sections of the platform you visited
- Usage behavior information collected through cookies and similar tracking technologies
C. Information Received from Third Parties
- Payment processors — transaction confirmation information from bKash, Nagad, Rocket, or banks
- Confirmations received from identity verification services
Purpose of Information Collection
We use your information for the following specific purposes:
- Account Management: To complete registration, login, and ensure account security.
- Transaction Processing: To complete deposits and withdrawals accurately and securely.
- Identity Verification: To prevent fraud and unauthorized use.
- Customer Support: To respond to your questions and complaints.
- Responsible Gaming: To detect unusual behavior and provide assistance.
- Legal Obligations: To comply with applicable regulations.
- Service Improvement: To analyze usage behavior in order to improve the platform.
We never sell, rent, or exchange your information. Your information is used solely to operate 7w77's services.
Cookies and Tracking Technologies
7w77 uses cookies and similar technologies that improve your browsing experience and ensure the platform functions correctly.
Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and security; these cannot be disabled.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Collect site usage statistics to help improve the service.
You can manage cookies through your browser settings. However, disabling certain cookies may limit some functionality of the platform.
Information Storage and Security
We have adopted industry-standard technical and administrative measures to protect your information.
Technical Safeguards
- SSL encryption — your data remains fully encrypted during transfer.
- Database encryption — collected information is stored in encrypted form.
- Two-Factor Authentication (Two-Factor Authentication) support.
- Regular security audits and vulnerability assessments.
- Automated detection of suspicious transactions.
Administrative Safeguards
- Only authorized staff are able to access your information.
- Staff privacy training and contractual accountability.
- Logging of data access and regular review.
No transmission of information over the internet is completely risk-free. However, we are committed to protecting your information through every possible effort.
Data Retention Period
We retain your information for as long as your account is active or as needed to provide services. Certain information may be kept for a defined period after account closure to meet legal obligations.
Sharing Information with Third Parties
7w77 may share information with third parties in the following limited circumstances:
- Payment Processors: Necessary information is shared with the relevant payment service provider to confirm bKash, Nagad, Rocket, and bank transactions.
- Identity Verification Services: For registration or security checks.
- Technology Service Providers: Contracted partners for server, security, and analytics services.
- Legal Authorities: To comply with court orders or legal obligations.
All third parties are contractually bound to protect the privacy of your information. We do not share your personal information with any advertisers.
Your Rights
As a user of 7w77, you have the following rights:
- Right to Access: You have the right to know what information we hold about you.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Deletion: In certain circumstances, you can request that your personal information be deleted.
- Right to Restrict Processing: You can object to certain uses and impose restrictions.
- Data Portability: You can receive your information in a commonly readable format.
- Withdrawal of Consent: Where information has been collected on the basis of consent, you can withdraw that consent at any time.
To exercise these rights, please contact our support team. We are committed to responding to your request within the limits of the law.
Protection of Minors
7w77's services are for those aged 21 and above only. We do not intentionally collect any personal information from minors. If we suspect that a minor is using our services, their account and related information will be deleted immediately.
To Parents: If your child has accidentally created an account on this platform, please contact our support team — we will act promptly.
International Transfer of Information
7w77 uses globally standard servers and services, which means your information may be stored on servers outside Bangladesh. In such cases, we ensure that transferred information remains under appropriate protective measures and that contractual privacy terms are observed.
Changes to This Policy
We reserve the right to update this privacy policy at any time. When changes are made, the update date at the top of the page will be revised. For significant changes, you will be notified by email. Continued use of 7w77 after a policy change will be considered acceptance of the new policy.
The latest version will always be available on this page.
Other Related Policies
This privacy policy should be read alongside 7w77's other policies:
- Terms and Conditions — The overall terms for using the platform.
- Responsible Gaming Policy — Guidelines for gaming safely and responsibly.
- About Us — An introduction to the 7w77 platform.
Contact Us
If you have any questions, requests, or complaints about this privacy policy, please contact our support team. We provide support in both Bengali and English, 24/7.
Support Email
You can also speak with us directly via live chat — after logging in to the platform, you will find the live chat option.